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Customer Service Executive: Meet and Greet
0₹1,943.50Elevate your customer service skills and master client interactions. This essential guide provides proven techniques for effective communication, handling inquiries, and resolving customer complaints with confidence. Learn to build strong relationships, manage challenging situations, and deliver exceptional experiences that foster loyalty and drive business success. Packed with practical advice and real-world scenarios, it’s the perfect resource for aspiring customer service executives and professionals aiming to excel in the Indian market. Enhance your expertise and ensure peak customer satisfaction.
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Customer Service Marketing
0Original price was: ₹1,100.75.₹1,100.75Current price is: ₹1,100.75.Master the art of customer service marketing to boost business growth in India. This comprehensive guide unpacks best practices for creating exceptional customer experiences and building lasting loyalty. Discover insights into consumer behaviour, service quality, and leveraging technology, illustrated with real-world applications across retail, hospitality, finance, and more. Essential reading for professionals, entrepreneurs, and students aiming to excel in today’s competitive market by transforming service into a powerful marketing tool.
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Customer Service Skills for Success
0Original price was: ₹1,495.00.₹1,270.75Current price is: ₹1,270.75.Elevate your career with ‘Customer Service Skills for Success’ by Lucas. This essential guide, now in its 4th edition, equips professionals with proven strategies for exceptional customer interaction. Master vital skills like active listening, effective verbal and nonverbal communication, and leveraging technology to meet customer needs. Learn to expertly navigate challenging customer service problems, resolve conflicts, and manage stress with confidence. Packed with practical insights and expert tips, this book is an indispensable resource for anyone aiming for success in customer-facing roles and for supervisory personnel looking to enhance team performance. Unlock your potential in the competitive business landscape with ‘The Bookish Owl’.
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CUSTOMER SERVICE SKILLS FOR SUCCESS, 5TH EDITION
0Original price was: ₹1,195.00.₹1,135.25Current price is: ₹1,135.25.Master essential customer service skills with “Customer Service: Skills for Success, 5th Edition” from The Bookish Owl. This comprehensive guide equips you with the fundamental concepts and practical techniques for thriving in any business career. Learn effective listening, impactful verbal and nonverbal communication, and the strategic use of technology to enhance customer interactions. Discover proven methods for resolving common service problems, skillfully navigating conflicts, and managing stress in demanding environments. Ideal for frontline staff and supervisory personnel alike, this indispensable resource offers valuable insights and actionable tips to achieve customer satisfaction and build lasting relationships. Elevate your service expertise today.
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Customer to Human (HB): The CX Factor in Modern Business
0Original price was: ₹509.15.₹509.15Current price is: ₹509.15.Unlock unparalleled **business growth** by mastering the **Customer Experience (CX)**. Drawing from extensive industry insights, this book reveals how to foster **customer centricity** in **modern business**. Discover actionable strategies, emerging trends, and invaluable stories that transform customer interactions into your most vital asset. Whether you lead a burgeoning **startup** or an established enterprise in India, gain the knowledge to build lasting customer loyalty. It’s an essential guide for Indian professionals seeking to elevate their business by truly understanding and valuing their customers.
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Customer Value Creation Behavior
0₹14,762.20Master the art of customer value creation and transform your business strategy. This compelling read delves into the vital role customers play in co-creating value, moving beyond traditional passive consumption models. Gain essential consumer insights and learn actionable strategies for enhanced customer engagement. It’s a must-read for marketing professionals, business students, and leaders seeking to understand customer behavior and drive competitive advantage through modern marketing principles. Elevate your approach to value co-creation for sustainable business success in India and beyond.
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CUSTOMISING STAKEHOLDER MANAGEMENT STRATEGIES: CONCEPTS FOR LONG-TERM BUSINESS SUCCESS
0Original price was: ₹4,176.77.₹3,842.63Current price is: ₹3,842.63.Unlock long-term business success with ‘Customising Stakeholder Management Strategies.’ In today’s globalized and competitive landscape, effective stakeholder management is no longer a niche concept but a vital part of daily operations. This essential guide explores how to move beyond simply identifying interest groups to actively managing and improving relationships with customers, employees, shareholders, and suppliers. Discover practical applications, like the TRI*M approach, for measuring and enhancing relationships. Learn why employee commitment is the most crucial driver of excellent customer experiences and profitability. This book from The Bookish Owl provides the concepts and tools needed to foster engaged employees and achieve sustainable growth. Optimize your business strategy by mastering stakeholder engagement.
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Customizing AutoCAD 2007
0Original price was: ₹11,070.57.₹7,195.87Current price is: ₹7,195.87.Unlock the full potential of AutoCAD 2007 with ‘Customizing AutoCAD 2007’. This definitive guide, perfect for advanced users, offers in-depth insights into leveraging AutoCAD 2007’s powerful design capabilities. Explore detailed explanations of customization techniques designed to streamline your workflow and enhance productivity. Whether you’re looking to optimize drawing environments, automate tasks, or tailor AutoCAD to specific project needs, this book provides the essential knowledge. Elevate your design process and master the art of AutoCAD customization with this indispensable resource from The Bookish Owl. Get your copy today and transform your AutoCAD experience!
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Customs and Manners of the Women of Persia And their Domestic Superstitions
0Original price was: ₹230.00.₹149.50Current price is: ₹149.50.Discover the hidden world of Persian women with “Customs and Manners of the Women of Persia And their Domestic Superstitions.” This captivating book from The Bookish Owl offers an intimate look into the daily lives, traditions, and unique domestic superstitions that shaped the experiences of women in Persia. Delve into a rich cultural tapestry, exploring societal norms, familial roles, and the fascinating beliefs that guided their lives. Perfect for history enthusiasts, cultural anthropologists, and anyone curious about the nuances of ancient Persian society. Uncover centuries-old secrets and gain a profound understanding of a captivating culture. Add this essential read to your collection today.
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![Customs and Manners of the Women of Persia And their Domestic Superstitions [Hardcover]](https://book1.b-cdn.net/wp-content/uploads/2025/12/692f45cf94f286036-400x400.jpg)
Customs and Manners of the Women of Persia And their Domestic Superstitions [Hardcover]
0Original price was: ₹460.00.₹299.00Current price is: ₹299.00.Explore the fascinating world of Persian women through ‘Customs and Manners of the Women of Persia And their Domestic Superstitions.’ This insightful hardcover delves into the rich cultural tapestry, domestic life, and unique superstitions prevalent among women in Persia. Published by Gyan Publishing House, this 116-page English edition, ideal for readers aged 15 and up, offers a compelling glimpse into a bygone era. Discover intricate social customs and beliefs that shaped daily life. A must-read for anyone interested in cultural history, anthropology, and the nuanced traditions of the Middle East. Add this captivating historical exploration to your collection from The Bookish Owl today.
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Customs and Traditions of the Hill People of North East India
0Original price was: ₹1,595.00.₹1,116.50Current price is: ₹1,116.50.Discover the rich tapestry of North East India’s indigenous cultures in “Customs and Traditions of the Hill People.” This insightful book compiles 21 research papers from a UGC-sponsored national seminar, offering a deep dive into the social, political, and economic systems, religious beliefs, healthcare practices, and gender dynamics of the region’s hill communities. Explore the profound influence of Christianity on various tribes, gaining a comprehensive understanding of these unique traditions. Ideal for students, researchers, and anyone fascinated by the diverse heritage of North East India, this essential read from The Bookish Owl provides unparalleled cultural insights.
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Customs in Common
19₹845.75“Customs in Common” by Damien Millet & Ric Toussaint (ISBN: 9789350024522) explores the cultural divide between Britain’s elites and working class in the 18th century. Discover how common customs shaped the lives of ordinary people, as detailed by the author of the acclaimed “The Making of the English Working Class.” Explore social history, class dynamics, and cultural traditions in this insightful work.
