Availability: In Stock
Employees First, Customers Second: Turning Conventional Management Upside Down
Rated 4.00 out of 5 based on 21 customer ratings
21
SKU: 9781422139066
₹1,399.00 Original price was: ₹1,399.00.₹1,049.25Current price is: ₹1,049.25.
Discover the revolutionary management philosophy that propelled HCL Technologies to global success. In “Employees First, Customers Second,” Vineet Nayar reveals how inverting the traditional organizational pyramid and prioritizing employee empowerment ignited growth and transformed HCL into a leading IT services giant. Learn how trust, transparency, and an entrepreneurial mindset can unlock the full potential of your workforce and drive exceptional customer satisfaction. ISBN: 9781422139066
5 in stock
Shamaela Ahmed –
Good concepts, but the book could have been shorter and more concise. Still, worth a read.
Sai Manish Lambade –
Interesting perspective, but I’m not sure how easily it translates to all industries. Worth considering.
Vishal Teotia –
While the concepts are good, it is hard to implement. Overall, this book is worth reading once.
Rudhra Maurya –
A thought-provoking read that challenges the status quo. It provides a new frame to think about the company’s culture.
Ayush Singh –
Employees First, Customers Second is a game-changer. It’s a must-read for any business leader looking to create a thriving workplace.
Mohit Verma –
A must-read for CEOs and managers. I got to know about employee empowerment and its importance.
Prashant Choudhary –
It’s a paradigm shift in thinking. The book is well-written and engaging. It can change your mindset.
Kumar Nilmani –
The book is an absolute game changer for me. I have never thought of it that way.
Mayank Sharma –
I can say that this book offers a refreshing point of view for managing employees. I would suggest it.
Shubham Raj –
The book is full of great ideas, but it lacks practical steps on how to implement them.
Digvijay Singh Panwar –
This book provides insights into empowering employees with trust and transparency. I liked it.
Mohit Verma –
Great examples and insights into HCL’s success. I wish there were more case studies from other companies.
Divyanshu Shekhar –
The author gives a practical frame work on how to think about employees. I enjoyed reading this book.
Ayush Kukrele –
The book is revolutionary! I liked how the book has turned the table of management.
Shubh Maheshwari –
Not bad, but not the best book I’ve read on leadership. The core message is valuable, though.
Chirag S –
I’m not sure about it. The ideas were hard to believe for the current world.
Siddhik Gagguturu –
I was inspired by HCL’s transformation. The principles in this book are timeless and relevant.
Rashi Srivastava –
A refreshing take on management! The book challenges conventional thinking and offers practical insights. Some concepts felt a bit idealistic though.
Aditi –
I loved the emphasis on employee empowerment. It’s a great read for leaders looking to build a more engaged workforce. A bit repetitive.
Siva Prasad M –
Okay book with a focus on employees. Sometimes, it lacks the practical implementation details.
Sneha Kumari –
Excellent book! It completely changed my perspective on how to lead a team. Highly recommended.