Description
Performance Measurement and Management Control provides comprehensive insights into designing and implementing effective performance management systems. The book addresses the fundamental challenge facing modern organizations: how to measure performance accurately and use those measurements to reward employees and managers effectively.
The authors examine various approaches to performance measurement, including financial and non-financial metrics, balanced scorecards, and other contemporary frameworks. The work explores the relationship between measurement systems and organizational behavior, highlighting how poorly designed systems can create unintended consequences.
Through case studies and practical examples, the volume demonstrates how leading organizations align their measurement and reward systems with strategic goals. It covers essential topics such as selecting appropriate performance indicators, avoiding common pitfalls in measurement design, and creating incentive structures that motivate desired behaviors while maintaining organizational integrity and culture.
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