Description
This essential management guide addresses one of the most common challenges in the workplace: employees who fail to meet expectations despite apparent competence. Ferdinand F. Fournies provides managers and supervisors with proven methods to identify the root causes of employee underperformance.
Rather than assuming laziness or incompetence, Fournies reveals that performance problems often stem from unclear expectations, lack of feedback, insufficient resources, or unclear consequences. The book offers practical diagnostic tools and intervention strategies that managers can implement immediately.
Through real-world examples and step-by-step approaches, readers learn how to communicate more effectively, provide constructive feedback, and create environments where employees naturally want to perform at their best. This timeless resource has become a staple for corporate trainers and HR professionals seeking to improve workplace productivity and employee engagement.
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