Description
Modern Hotel Operations Management provides hospitality professionals and students with practical insights into the complexities of managing hotel operations in today’s dynamic industry. This comprehensive textbook, published by Routledge, explores key operational areas including front office management, housekeeping, food and beverage services, and guest relations.
Authored by a team of experienced hospitality educators and practitioners including Michael Chibili, Shane de Bruyn, and Latifa Benhadda, the book integrates theoretical frameworks with real-world applications. It addresses contemporary challenges such as technology integration, sustainability, staff management, and customer satisfaction in modern hotels.
The Routledge-Noordhoff International Editions format makes this resource accessible to hospitality students and professionals worldwide seeking to enhance their operational management skills and stay current with industry standards.
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