SERVICE FAILURES AND RECOVERY IN TO: A Practical Manual

ISBN-10: 1786390671
ISBN-13: 978-1786390677
Publisher: CABI Publishing
Publication date: 20 October 2017

Name: SERVICE FAILURES AND RECOVERY IN TO: A Practical Manual
SKU: 9781786390677
Availability: InStock

SKU: 9781786390677

Original price was: ₹10,903.71.Current price is: ₹9,813.34.

Explore the complexities of service failures and recovery strategies in the tourism and hospitality sectors with “Service Failures and Recovery in Tourism: A Practical Manual.” This comprehensive guide is essential for academics, students, researchers, and industry professionals. Discover in-depth literature coverage, real-life case studies, and practical examples that illuminate how to manage and overcome service disruptions. Ideal for enhancing customer satisfaction and loyalty, this book offers valuable insights and resources, including student aids, website links, and presentation slides, making it a crucial addition to your professional library for navigating the challenges of hospitality service excellence at The Bookish Owl.

5 in stock

Category: Higher Education Textbooks Tag: Erdogan Koc