Discover the essential guide to ‘Tourism: Operations and Management’, a comprehensive textbook designed for hotel management and tourism studies students. This book offers a deep dive into the tourism industry, covering core concepts from travel and tourism fundamentals to managing diverse operations. Explore key areas such as accommodation, food & beverage services, transportation (air, road, rail, water), and the establishment of travel agencies and tour operations. Understand tourism marketing, customer service, and the crucial economic, environmental, and socio-cultural impacts. Featuring practical examples, illustrations, and emerging trends like GDS and e-ticketing, this resource equips students and practitioners with vital knowledge for success in the dynamic world of tourism. Essential reading from The Bookish Owl for aspiring and current tourism professionals.