Elevate your library with a thriving virtual reference service! This indispensable guide provides a complete roadmap for starting and running essential online library support 24/7. Packed with practical insights gleaned from experienced virtual reference librarians, it details everything from design and implementation to operation and marketing. It’s a must-have for library administrators, directors, and reference librarians in India seeking to enhance patron access and digital engagement in libraries. Gain the knowledge to confidently build and manage a successful virtual reference department and boost library services.