Explore the critical quality dimensions of internet services and e-governance in India. This seminal work, based on a vast survey of 52,000 respondents, provides deep insights into India’s digital transformation and the structure of online government services. Discover essential information and research findings that informed recommendations to TRAI and the Government of India. An invaluable resource for students, professionals, and policymakers keen on understanding the nation’s digital drive and improving internet accessibility. Essential for anyone invested in the future of digital India and quality internet services.