Discover the impact of Total Quality Management (TQM) in Indian higher education with this insightful study focused on engineering institutions. “Total Quality Management in Higher Education” offers a comprehensive overview, exploring TQM from the viewpoints of faculty, students, and alumni. It critically examines the dimensions for measuring TQM performance and conceptualizes service quality in engineering education through empirical assessment. This essential read highlights TQM’s role in enhancing productivity and success within educational institutions and provides a practical framework for its implementation. Ideal for students, educators, administrators, policymakers, and management professionals seeking to improve educational quality and outcomes.