Enhance your primary care skills with ‘Telephone Assessment in Primary Care: A practical guide to effective consultation and triage’. In today’s high-demand healthcare environment, mastering telephone assessments is crucial for balancing patient needs and workload. This indispensable guide, by an experienced clinician and trainer, offers GPs, practice nurses, and out-of-hours teams a practical toolkit for successful telephone triage and consultations. Discover step-by-step principles, learn to navigate common pitfalls, implement quality assurance for safe call endings, and utilize ready-to-use protocols. Based on real-world examples and expert insights, this book empowers you to provide effective, safe, and efficient patient care via telephone.