Master on-demand IT service delivery with Pearson Lean DevOps, your practical guide to overcoming complex service stacks. Technical leader Robert Benefield offers actionable strategies to enhance speed, consistency, reliability, and value, ensuring your IT services meet evolving customer expectations. This essential book reveals powerful visual management techniques to boost delivery quality and team effectiveness. Gain expert real-world insights for managing unplanned work and optimizing work-in-progress. Discover how to seamlessly integrate IT run practices with Agile and Kanban, and strengthen crucial connections between IT and your customers. Elevate your team’s performance and deliver exceptional services with this indispensable DevOps resource.