• Customer Relationship Management in Indian Banking Industry

    Customer Relationship Management in Indian Banking Industry

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    Master Customer Relationship Management (CRM) in the dynamic Indian banking sector. This essential guide explores how Indian banks can strategically leverage CRM to enhance customer retention, boost profitability, and overcome evolving industry challenges. Gain critical insights into building a customer-centric organization amidst increasing competition. Essential reading for banking professionals, students, and stakeholders seeking to understand customer management strategies for success in India’s financial landscape.

    928.00
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  • Indian Banking in the Globalised World

    Indian Banking in the Globalised World

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    Navigate India’s evolving financial landscape with this essential guide to banking reforms and global integration. This insightful analysis explores how Indian banking has achieved stability and efficiency, driving economic growth in a globalised world. Discover critical topics including Basel-II, second-generation reforms, privatization’s impact, risk management strategies, and comparative bank productivity. Essential for students, finance professionals, and researchers, it offers vital statistics and an overview of recent Reserve Bank of India policies, providing a comprehensive understanding of the sector’s challenges and future direction.

    488.75
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