Explore the dynamic world of Service Operations Management with this comprehensive textbook from The Bookish Owl. Designed for undergraduate, postgraduate, and MBA students, this engaging guide tackles the complexities of service industries from a global perspective. It seamlessly blends traditional theory with current international case studies and cutting-edge examples, offering a student-centered approach. Discover key concepts in strategy, risk management, and supplier relations, enhanced by rich pedagogy and integrated online resources. Equip yourself with the essential tools to plan, design, manage, and control operations in diverse service contexts. Ideal for aspiring and current service operations professionals seeking to excel.