Explore the intricate world of public administration with “The Best of Times, The Worst of Times: A Civil Servant’s Voyage of Discovery” by Gyanendra Srivastava IAS (Retd.). This compelling collection features fourteen insightful case studies offering a deep dive into contemporary governance. Srivastava’s extensive 36-year career in civil service, including UN missions, fuels these narratives with authenticity and substance. Perfect for civil servants, public administration students, educators, and anyone interested in the human side of governance, these engrossing case studies provide a fascinating look at the challenges and triumphs of public service. “The Bookish Owl” brings you this valuable read, rich with experience and earnest reflections.