Explore the intricate world of global tourism labour relations and the impact of informal workforces. This seminal study delves into recruitment, promotion, quality management, and trade unionism within the hospitality sector. Understand the ‘small-scale syndrome’ shaping employer-employee dynamics in diverse destinations. It offers crucial insights highly relevant to India’s expanding tourism and hospitality industry. This book is essential reading for tourism students, hospitality professionals, and researchers keen to grasp the complexities of global tourism employment and its on-ground realities in markets like India.