Explore the transformative impact of the IT revolution on the banking sector with ‘A Critical Study of Trends in E-Banking’. This insightful book delves into the evolving landscape of e-banking, examining the perceptions of customers and employees in selected public and private sector banks. Discover how modern technology has reshaped banking services, offering enhanced customer experiences through ATMs, I-banking, and M-banking. The study provides valuable suggestions for improving public sector banks and offers a crucial resource for academicians, researchers, and practitioners seeking to understand the future of digital finance. Enhance your knowledge of e-banking trends and their implications for the Indian financial industry.