Unlock the complexities of organizational behaviour within the dynamic leisure services industry with ‘Organization Behaviour for Leisure Services’. This essential guide delves into critical topics such as individual and group dynamics, organizational structures, and effective management strategies. Tailored for students and professionals, it offers a comprehensive overview of hospitality, leisure, and tourism sectors, drawing on real-world international examples from leading businesses like Marriott and McDonald’s. Explore key concepts including emotional labour, empowerment, and managing diversity, all presented in a user-friendly style. Ideal for anyone seeking to understand and improve how organizations function in leisure and hospitality.