Explore the intersection of archival science and collaborative decision-making with “Business Processes: An Archival Science Approach.” This insightful book delves into how organizational communication processes, particularly those that are open-ended, offer valuable lessons for designing effective electronic office systems. Discover how records are created based on communication needs and joint action intentions, drawing parallels from historical German administrative practices. Learn how to manage common processes, control their advancement, and ensure proper endings, even in the digital age. This revised English version of a distinguished professorial thesis provides a unique perspective on records and knowledge management, essential for understanding collaborative decision-making in modern organizations. Ideal for professionals and academics interested in archival science, business process management, and information systems.