Description
- ISBN-10: 9355324871
- ISBN-13: 978-9355324870
- Edition: Standard Edition
- Publisher: McGraw Hill
- Publication date: 20 June 2023
- Language: English
- Dimensions: 27.6 x 21.6 x 2.1 cm
- Print length: 536 pages
Availability: In Stock
Service Management: Operations, Strategy, Information Technology |9th Edition
SKU: 9789355324870
Original price was: ₹1,020.00.₹969.00Current price is: ₹969.00.
Explore the dynamic world of service operations management with the 9th Edition of Service Management: Operations, Strategy, Information Technology. This essential textbook covers all service industries and the latest trends, emphasizing quality, productivity, and competitive advantage in a global market. Written in an engaging style by experienced authors, it features extensive examples, case studies, and interactive exercises. Each chapter begins with a compelling company vignette and includes previews, summaries, key terms, and solved problems to enhance learning. Discover the critical integration of technology, operations, and human behavior for effective service management. An indispensable resource for students and professionals alike from “The Bookish Owl”.
5 in stock
Description
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