Description
- ISBN-10: 9789351340010
- ISBN-13: 978-9351340010
- Edition: Second
- Publisher: McGraw Hill Education
- Publication date: 4 July 2013
- Language: English
- Dimensions: 23 x 15.3 x 1.5 cm
- Print length: 304 pages
Availability: In Stock
CRUCIAL ACCOUNTABILITY:TOOLS FOR RESOLVING VIOLATED EXPECTATIONS, 2ND EDITION
SKU: 9789351340010
Original price was: ₹950.00.₹902.50Current price is: ₹902.50.
From the creators of the bestselling ‘Crucial Conversations’, the second edition of ‘Crucial Accountability’ (formerly ‘Crucial Confrontations’) offers essential tools for resolving violated expectations. Learn how to effectively address failed promises, broken rules, and poor behavior that plague personal and professional relationships. Drawing on extensive research and real-life observations, this book provides practical skills to build confidence in tackling difficult conversations. Discover how to master your stories, create safety, make commitments motivating and easy, and follow up on action plans. This vital guide, perfect for ‘The bookish owl’ readers, empowers you to solve complex issues and improve organizational performance, accounting for up to 90% of divorces and significant drops in productivity.
5 in stock
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