Service Operations Management, 2nd Edition
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Service Operations Management, 2nd Edition

SKU: 9788131517734

Original price was: ₹745.00.Current price is: ₹707.75.

Unlock the secrets to successful service business management with ‘Service Operations Management, 2nd Edition’. This comprehensive guide from The Bookish Owl navigates you through the entire service lifecycle, from initial concept to flawless execution. Explore strategic business planning across three detailed chapters, followed by practical insights into designing robust service systems. Delve into critical capacity management strategies, essential for thriving service industries, with four dedicated chapters. Finally, equip yourself with indispensable tools for daily operations. Ideal for managers and entrepreneurs, this book is your definitive resource for building and sustaining a high-performing service business. Enhance your operational efficiency and strategic vision today.

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Description

  • ISBN-10: 813151773X
  • ISBN-13: 978-8131517734
  • Edition: 2nd
  • Publisher: Cengage India Private Limited
  • Publication date: 1 January 2012
  • Language: English
  • Dimensions: 20.3 x 25.4 x 4.7 cm
  • Print length: 428 pages

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