Managing Hospitality Organizations: Achieving Excellence in the Guest Experience

Name: Managing Hospitality Organizations: Achieving Excellence in the Guest Experience
SKU: 9781071876275
Availability: InStock

SKU: 9781071876275

Original price was: ₹19,313.00.Current price is: ₹17,381.70.

Elevate your understanding of hospitality management with “Managing Hospitality Organizations: Achieving Excellence in the Guest Experience, Third Edition.” This comprehensive guide, perfect for students and aspiring leaders, delves into the core principles of managing in today’s dynamic service industry. Discover practical advice, real-world examples, and insightful case studies from top companies that prioritize the guest experience. Authors Robert C. Ford and Michael Sturman highlight the essential strategies for creating unforgettable customer interactions, applicable to any hospitality setting, from local eateries to luxury resorts. Equip yourself with the skills needed to excel in the competitive hospitality landscape and deliver unparalleled guest satisfaction. This essential textbook provides the foundation for future success in managing hospitality organizations and achieving excellence.

5 in stock

Category: Higher Education Textbooks Tag: Robert C. Ford