Description
- ISBN-10: 036724120X
- ISBN-13: 978-0367241209
- Edition: Fourth
- Publisher: Routledge
- Publication date: 23 December 2016
- Language: English
- Dimensions: 20 x 14 x 4 cm
- Print length: 322 pages
Original price was: ₹1,995.00.₹1,835.40Current price is: ₹1,835.40.
Discover the essential “Quality: A Critical Introduction, 4th Edition,” your comprehensive guide to quality management theory and practice. This updated edition delves into foundational management theories and the influential work of quality gurus, offering a unique critical perspective. Explore key practices like ISO 9001:2015, EFQM, systems thinking, Six-Sigma, and more. With in-depth case studies on organizational transformation and practical methodologies, this textbook is perfect for students and professionals seeking to master operations management and quality control. Enhance your understanding with real-world examples and diagrams from The Bookish Owl.
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