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Customer Message Management: Increasing Marketing's Impact on Selling (American Marketing Association)

SKU: 9780324313161

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Unlock the power of Customer Message Management to boost your sales and marketing impact. In today’s competitive landscape, how you sell is more crucial than what you sell. This essential guide from the American Marketing Association bridges the gap between sales and marketing, resolving long-standing disconnects to enhance the effectiveness of both departments. Discover practical strategies for crafting compelling brand, marketing, and sales messages tailored to customer roles and goals. Learn to deliver these messages efficiently across all selling touchpoints, personalizing each interaction. Elevate your approach from merely creating messages to stimulating conversations and nurturing customer dialogues that drive purchase intent. A must-read for increasing your selling impact.

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Description

  • Print length: 192 pages
  • Language: English
  • Publisher: South-Western
  • Publication date: 15 September 2005
  • Dimensions: 15.88 x 1.91 x 23.5 cm
  • ISBN-10: 0324313160
  • ISBN-13: 978-0324313161

Additional information

Author

Tim Riesterer

Publisher

South-Western

ISBN

9780324313161