The AI Revolution in Customer Service and Support: IA Practical Guide to Impactful Deployment of Ai to Best Serve Your Customers

ISBN-10: 0138286507
ISBN-13: 978-0138286507
Edition: 1st
Publisher: Pearson P T R

Name: The AI Revolution in Customer Service and Support: IA Practical Guide to Impactful Deployment of Ai to Best Serve Your Customers
SKU: 9780138286507
Availability: InStock

SKU: 9780138286507

Original price was: ₹4,049.10.Current price is: ₹3,239.28.

Unlock the future of customer service with ‘The AI Revolution in Customer Service and Support’. This practical guide empowers you to harness generative AI, large language models (LLMs), and machine learning to elevate customer and employee experiences. Discover how to integrate AI seamlessly into your customer journey, boost organizational productivity, and foster new roles and responsibilities. Learn to implement responsible AI practices, strengthen workplace culture across generations, and strategize for reskilling your team. Explore innovative engagement techniques and future support scenarios. This essential read for customer service leaders will help you navigate the AI revolution effectively and ethically. A portion of proceeds supports K-12 AI ethics education.

5 in stock

Category: Higher Education Textbooks Tag: Ross Smith