Customer Service Skills for Success
-15%
Availability: In Stock

Customer Service Skills for Success

SKU: 9780071277501

Original price was: ₹1,495.00.Current price is: ₹1,270.75.

Elevate your career with ‘Customer Service Skills for Success’ by Lucas. This essential guide, now in its 4th edition, equips professionals with proven strategies for exceptional customer interaction. Master vital skills like active listening, effective verbal and nonverbal communication, and leveraging technology to meet customer needs. Learn to expertly navigate challenging customer service problems, resolve conflicts, and manage stress with confidence. Packed with practical insights and expert tips, this book is an indispensable resource for anyone aiming for success in customer-facing roles and for supervisory personnel looking to enhance team performance. Unlock your potential in the competitive business landscape with ‘The Bookish Owl’.

5 in stock

Category: Tag:

Description

  • ISBN-10: 0071277501
  • ISBN-13: 978-0071277501
  • Edition: 4th
  • Publisher: McGraw-Hill Education / Asia
  • Publication date: 16 March 2009
  • Language: English
  • Dimensions: 20.2 x 1.2 x 25.5 cm
  • Print length: 544 pages

Related products