The Politics of the Public Encounter: What Happens When Citizens Meet the State
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The Politics of the Public Encounter: What Happens When Citizens Meet the State

SKU: 9781800889323

₹13,570.00

Uncover the realities of public service delivery in crucial public encounters. This insightful book delves into what happens when citizens meet the state, exploring the critical dynamics of street-level bureaucracy and policy implementation. Gain a realist perspective on how discretion, accountability, and digitalization shape these vital interactions. Essential for students of public administration, political science, and law, plus public service professionals, this multidisciplinary study offers crucial insights into effective governance and the citizen-state relationship, vital for understanding public sector challenges in India.

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