Scaling Customer Success: Building the Customer Success Center of Excellence
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Scaling Customer Success: Building the Customer Success Center of Excellence

SKU: 9781484291917

₹3,248.52

Unlock the secrets to scaling customer success and establish a leading Customer Success Center of Excellence. This definitive guide provides a practical blueprint for Indian businesses aiming to deliver exceptional value to *all* customers, not just the elite few. Discover how to operationalize, standardize, and automate your customer success practices. Learn to implement key customer success metrics and workflows that drive sustainable customer retention and exponential customer growth. It’s an indispensable resource for company leaders and customer success professionals dedicated to maximizing ROI and achieving excellence in the Indian market.

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