Consumer Retention and Satisfaction in Business Management (9789391187347)
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Consumer Retention and Satisfaction in Business Management (9789391187347)

SKU: 9789391187347

₹1,875.00

Unlock lasting customer loyalty and boost business success with this essential guide to consumer retention and satisfaction. Explore the vital distinctions between customer satisfaction and loyalty, and discover how to translate survey insights into actionable strategies that enhance customer experience. This book offers a comprehensive, step-by-step approach for managers, customer service professionals, and students across India seeking to build enduring relationships and improve organizational performance. Gain practical knowledge vital for excelling in modern business management and ensuring customer satisfaction.

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Description

  • Publisher : Bio-Green Books (1 January 2023)
  • Language : English
  • Hardcover : 263 pages
  • ISBN-10 : 939118734X
  • ISBN-13 : 978-9391187347
  • Item Weight : 1 kg

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