Business Process Outsourcing: Its Prospects and Challenges
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Business Process Outsourcing: Its Prospects and Challenges

SKU: 9788170355960

Original price was: ₹4,495.00.Current price is: ₹3,371.00.

Unlock the world of Business Process Outsourcing (BPO) and Knowledge Process Outsourcing (KPO) in India. This insightful book explores the global shift in services, driven by competition and cost-efficiency, highlighting India’s pivotal role in flourishing call centres and high-end outsourcing. Understand how BPO and KPO create competitive advantages and drive sustainable growth. Essential for professionals in the service industry and students seeking to grasp the nuances of outsourcing trends and India’s capabilities in the global knowledge economy.

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Description

  • Publisher : Daya Publishing House (1 January 2009)
  • Language : English
  • Hardcover : 506 pages
  • ISBN-10 : 9788170355960
  • ISBN-13 : 978-8170355960
  • Item Weight : 1 kg
  • Dimensions : 20 x 14 x 4 cm
  • Country of Origin : India

Additional information

Author

Nayan Barua
Publisher

Daya Publishing House
ISBN

9788170355960

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